We recommend registering an account on our website, so that you can log in to our website to check your order and other information. Of course, you can also contact us directly by email, we will reply you as soon as possible.
We accept Master Card, Bitcoin or Bank Transfer which will be shown and presented for you to choose on the payment page.
Shipping & Delivery
We use express delivery to ship to most countries in the world (Usually 7-15 Days), and we charge a fixed 30 USD.
The delivery time will be different in different countries. For specific countries, please contact us.
For special shipping requirements through other courier service, please contact us at firstname.lastname@example.org.
After your order is dispatched, we will offer you a link that you could trace your order if required. Check your e-mail for the link and tracking number. Note: If you can’t check it immediately with the tracking number,please wait with patience. Some time is required by Express Company for uploading.
Returns & Replacements
We are committed to your complete satisfaction.You may return your goods within fourteen days from the date merchandise were received. You must contact us before sending the items back. All items sent back to us must be in their original condition i.e.not worn,altered or washed, with all tags attached.
Exchanges are only allowed when merchandise is defective or damaged upon receipt and we will accept exchanges within 14 days of the original order dispatch date. Email us first to get a return authorization and return address from us or your return will not be accepted. All items can only be exchanged for replacement at the equal price.
1. A Return Address must be obtained from customer service to receive a refund. Order number must be written on the outside of the packaging. If order number is not visible or provided, package may get lost or returned back to you
2. On the packing slip, circle the item(s) being returned. Please indicate reason for return.
3. Pack merchandise securely. If you do not have the original packing slip, please include the following information with your return: bill-to name, address and phone number; ship-to name, address and phone number; order number; reason for return.
4. For your protection, we suggest all returns be sent back to us through a traceable postal service. We will not be responsible for loss or damage of return shipments.
5. Please be noted customer is responsible for shipping charges of the whole exchange process.
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